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SELF HELP
CUSTOMER SUPPORT

ATM CASH THEFT WARNING:

There are four different methods that reputable ATM companies always give their clients, to monitor ATM earnings...

  1. If ATM doesn’t deposit your profits directly into your own bank account (regardless of who owns the ATM)

  2. If you don’t receive monthly bank statements of ATM activity... AND

  3. If you are unable to print daily reports directly from your ATM... AND

  4. If you don’t have free 24/7 access to a website that shows all of your ATM transaction activity...

You’d Better

Start Asking Questions!

THIS INFORMATION SHOULD ANSWER MOST OF YOUR QUESTIONS MOST OF THE TIME. IF NOT CALL   907-345-3000 

ATM Owner Video Assistance:

How to load Cash
(Tranax, Hantle, Genmega)

How to change to EMV
(Tranax, Hantle, Genmega)

How to install Anti-COVID Cleaner
(Genmega)

Run a journal or chargeback 
(Tranax, Hantle, Genmega)

How to replace buttons
(Tranax, Hantle, Genmega)

How to replace Recept Paper
(Tranax, Hantle, Genmega)

Replace Printer Cutter & Presenter
(Tranax, Hantle, Genmega)

How to change Lighting Options
(Nova ATM)

Outside & Inside of ATM
(Onyx-W ATM)

How To Release Stuck Card
(all Genmega ATMs)

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(907) 345-3000WHOLESALE ATMS | SERVICING | PROCESSING | NATIONWIDE FOR 30 YEARS

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